Terms of Service

What you get

A custom coded website built for Google and AI search, Google Business Profile ranking work, listings across 40+ directories, review outreach to your past customers, 52 social posts a year, a monthly rank report, and a lead alert tool that texts or emails you when someone submits your form.

Price and billing

$500 per month. No setup fee. Billed monthly in advance through Stripe, starting the day you buy. The $500 scholarship rate applies to HVAC companies with 30 or fewer employees. Our standard rate is $899 per month.

No contract

There is no minimum term. Cancel any time by emailing us. Cancellation stops future billing, and service runs through the end of the period you paid for. See Refunds below.

Timeline

Onboarding takes about one week once you return our intake form.

What we need from you

• Access to your Google Business Profile
• Your logo, photos, and business details
• A completed intake form
• Timely replies when we ask for something

Delays on your side move the timeline.

Who owns what

You own your content, your logo, your domain, your Google Business Profile, and your customer data. The website we build is yours while your account is active. If you cancel, we hand over the site files on request. We keep ownership of our own templates, code libraries, and processes.

What you are paying for

You are paying for a service: the work described above, done every month and reported to you. You are not paying for a specific result. This work is the best way we know to earn more rankings, reviews, and calls, but no one can guarantee them. Google, Meta, and mobile carriers change their rules on their own schedule, and every company and market is different. If this worked the same for everyone every time, everyone would have the same results. What we do guarantee is that we perform every service described here, and report on it in a way you can measure.

What to expect, and when

These are typical timelines, not promises.

• Week 1: onboarding, your kit goes live, and lead alerts start. Every time a lead comes in, you get a text from us right away.
• First 30 days: review requests go out to your past customers, and new reviews usually start coming in. Directory listings are synced. Weekly social posts begin.
• Every month: your rank report and heat map.
• Around day 90: changes in your Google and Maps rankings usually start to show. SEO keeps building after that.

Refunds

All payments are non-refundable. We do the work every month, whether or not results have shown yet, and SEO usually takes about 90 days to start showing them. You can still cancel any time. Cancellation stops future billing, and service runs through the end of the period you paid for.

Acceptable use

You confirm your business is properly licensed and that everything you give us is accurate and yours to use. We may end service for illegal activity, fraud, or abuse of our team.

Liability

Our total liability is limited to the amount you paid us in the three months before the claim. We are not liable for lost profits or indirect damages. Nothing here limits liability that cannot be limited by law.

Changes

We may update these terms. If a change matters, we will email you before it takes effect. Continuing service after that means you accept it.

Governing law

These terms are governed by the laws of the State of Arizona. Disputes are handled in Arizona courts.

Contact

Helpful Consulting LLC
joel@helpfulconsulting.agency